920-928-6200
Customer Support
- Total activity 97
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 2
- Subscriptions 52
Articles
Recent activity by Customer Support Sort by recent activity-
What are your shipping hours?
Our standard shipping hours are 8am to 4:00pm, Monday - Friday
What is not covered?
For any items found modified or altered in any way, the warranty shall not apply to any defect or malfunction caused by damage, unreasonable use, or failure to provide reasonable and necessary main...
Who is covered by the warranty?
This warranty applies to the original purchaser only and does not extend to any other persons to whom the trailer may be transferred. Our warranty policy is here.
How long is my trailer covered under warranty?
Karavan Trailers, Inc. warrants each new Karavan Trailers Trailer to be free from defects in materials and workmanship for a period of one (1) year from date of purchase or two (2) years from the d...
Which type of trailer is better for my pontoon (scissors lift or drive-on)?
We often recommend drive-on trailers for anyone looking to drive extended distances with their pontoon. They offer a much more stable ride and have larger carrying capacity options. For shallow loa...
What size trailer do I need?
Please see our filtering criteria on in our Personal Watercraft section.
What size trailer do I need?
Please see our "Find the Right Trailer in Three Easy Steps" guide here
How much weight can my trailer carry?
Carrying capacity can be found on the VIN tag or Title.You can also go to our Utility Trailers tab. Near the bottom, you will find the Download Product Overview button. This will show the weights o...
I have a tri-toon boat, do I need to support the inside pontoon?
We recommend supporting the center toon whenever it is present; however, the center toon could be left unsupported if the engine mount isn't tied to it in any way. Safe practice would be to always ...
What is the difference between torsion and spring axles?
Torsion axles have a cushioning function built into them, whereas springs are bolted or u-bolted. Torsion axles will act independently from side to side.