Advice & Support

Utility

• How much weight can my trailer carry?
• Do you offer longer ramp options?
• Do I need to weather treat the wood on my Utility trailer?
• Where can I get more information about utility trailers?

Boat

• What size trailer do I need?
• Should I purchase Painted, Galvanized, or Aluminum?
• What is the difference between torsion and spring axles?
• Which is better, bunks or rollers?
• Where can I get more information about boat trailers?

Personal Watercraft

• What size trailer do I need?
• What is the difference between torsion and spring axles?
• Should I purchase Painted, Galvanized, or Aluminum?
• How do I hook the winch strap to my craft?
• Where can I get more information about personal watercraft trailers?

Pontoon

• Which type of trailer is better for my pontoon (scissors lift or drive-on)?
• I have a tri-toon boat, do I need to support the inside pontoon?
• What size trailer do I need?
• Should I purchase Painted, Galvanized, or Aluminum?
• Where can I get more information about pontoon trailers?

Parts

• Where can I buy parts not sold through Eastern Marine?
• How do I purchase parts for my trailer?
• How quickly will my parts be shipped?
• What information do I need to find the right parts?

Warranty

• How do I register my trailer?
• What is Karavan's warranty policy?
• What is not covered?
• Who is covered by the warranty? 
• How long is my trailer covered under warranty? 

Logistics

• I'm picking up a truck load of trailers - how do I find you?
• What are your shipping hours?

General

• What is the recommend torque spec for my tires?
• What is the wiring schematic/color code for my trailer?
• What kind of grease should I use for my axles?
• How often should I grease the axles?
• What basic routine maintenance should be done on my trailer?
• What tire pressure should I inflate to?

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