920-928-6200
Customer Support
- Total activity 97
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 2
- Subscriptions 52
Articles
Recent activity by Customer Support Sort by recent activity-
What is Karavan's warranty policy?
Visit our warranty page there you can download our policy.
Are my lights submersible?
Yes. Our LED lights are completely sealed. Our incandescent lights are open on the bottom. However, they create a bell jar effect when being submerged and will keep water out of the housing.
What size trailer hitch ball should I be using?
This information can be found on the top of your coupler or actuator.
Where is my VIN number?
VIN Stickers are on the trailer towards the front near the tongue/frame intersection. The VIN will begin with 186 or 5KT and be 17 digits long. The MSO/Title will also have the VIN listed. All trai...
Do I need brakes on my trailer?
Brake laws vary by state. We recommend checking with your state's DOT.
Do I need a spare tire?
We recommend always carrying a spare tire that is of similar size and load capacity.
Can I buy direct from Karavan?
No. We sell to distribution networks, boat manufacturers, and large retailers. Please visit our Find a Dealer page to find a trailer dealer near you.
How much tongue weight should I have?
We recommend 7-10% of the Gross Trailering Weight.
What is GVWR?
GVWR stands for Gross Vehicle Weight Rating and is the maximum total weight of the trailer and cargo allowed for the trailer. This weight must not be exceeded.
I'm picking up a truck load of trailers - how do I find you?
We are located at 100 Karavan Drive, Fox Lake, WI 53933. You can also call 920-928-6200 Option #1 for DirectionsYou can also call 920-928-6200 Option #2 for more information When you arrive, please...