Customer Support

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  • Do I need to weather treat the wood on my Utility trailer?

    The wood used on our Utility Trailers are pressure treated from the factory. Using a weather sealer periodically during the life of the trailer will help extend the overall life of the wood.

  • What tire pressure should I inflate to?

    You should always maintain your tires at full pressure. This is indicated by the tire manufacturer on the tire's sidewalls or on the trailer manufacturer's certification label. Always check tire ai...

  • Where is my VIN number?

    VIN Stickers are located on the trailer towards the front near the tongue/frame intersection. The VIN will begin with either 186 or 5KT and be 17 digits long. The MSO/Title will have the VIN number...

  • What is the recommend torque spec for my tires?

    WARNING - Maintain proper torque on lug nuts or wheel bolts. Failure to do so may result in serious injury or property damage After dismounting old wheel, remove all dirt, rust, grease and oil fro...

  • Where can I buy parts not sold through Eastern Marine?

    Most parts can be purchased through Eastern Marine - Trailer Parts Superstore. However, if you can not find the part you are looking for, please submit an email request with your VIN number to look...

  • How do I purchase parts for my trailer?

    We have partnered with Trailer Parts Superstore®, a leader in the trailer parts and accessories business; they make it easy for you to purchase parts for your Karavan trailer online or by phone. Cl...

  • What is the wiring schematic/color code for my trailer?

    Yellow wire - Left stop and turn Green wire - Right stop and turn Brown wire - Tail lights, rear marker lights, front and rear side lights White wire - Ground   State and Federal regulations requir...

  • What kind of grease should I use for my axles?

    Karavan Trailers has used two kinds of grease in the past and present. We used Texaco Starplex #2 which is red. We also used Valvoline Cerulean which is blue. We recommend using any good marine gra...

  • What basic routine maintenance should be done on my trailer?

    Please refer to your Owner's Manual for a complete trailer maintenance and part maintenance (such as trailer actuators and brake readjustment) directions. The following are just a few maintenance t...

  • How often should I grease the axles?

    Axles should be greased at least once of twice per year. It depends on the frequency of use of your trailer, the way you use your trailer and, if it is a boat trailer, whether it is in salt or fres...